Telecallers - Samarth Trust

Position : Tele caller (Female Only)


 Interacting via various channels, such as live chat, emails, social media and direct calls

 Modifying sales pitches in response to customer demand

 Acquiring and retaining contact information databases

 Put forward suggestions in accordance with the requirements of the consumer

 Ensure a smooth procedure for the consumer by transferring windows of opportunity to the appropriate department for further action


 Strong communication abilities

 Exceptional communication and the capacity to switch up speaking approach

 The capacity to adjust to challenging circumstances

 Having a firm understanding of the products or services the business provides

 Ability to listen and solve problems

 Ability to cope with rejection while remaining calm

 Outstanding capacity to manage conflicts and address grievances during negotiations